6 Oct 14 - CPAC Advisors

Question:  CPAC:  We need to have scheduled monthly/yearly screening sessions with our CPAC advisors.  When we have questions, they always tell us to look online, but the online system doesn’t answer all of our questions.  Not all of our forms aren’t being uploaded into eOPF.  

Answer:  CPAC can provide HR Tools training to the workforce.  However, they do not have the capacity to support an annual review by all Garrison employees.

It appears that the question is related to benefits and Army Benefits Center - Civilian (ABC-C) www.abc.army.mil automated self service process. In those cases in which an employee may need to speak with a HR Specialist regarding specific benefits information ABC-C counselors are available Mon-Fri 6:00 a.m. - 6:00 p.m. CT (877) 276-9287, (785) 240-2222, or DSN 520-2222. The counselors at ABC-C are available to address benefit related questions (Retirement, Health, Life, beneficiary forms, etc.)

 

The local CPAC advisors are also available in which appointments can be made to address HR related information, and advise if specific forms are maintained in eOPF.  Employees should review their eOPF throughout the year and make or request updates as appropriate.  Supervisors should ensure employees have access and encourage review.